Our Values: Professionalism, Efficiency, Top Notch Service
[Jan 2015] Drianne Moncur - Agent of the Month
February 27, 2015
This month (and the last part of last month), there was an abundance of inquiries. Everyday, the box was full of inquiries and so I just made sure I checked the email everyday and answered emails. This month, I have found one thing very effective: MAKING REFERRALS. More than one-third of the bookings I made were because I referred clients to other properties we have if the property they inquired about isn't available or just simply wasn't going to work for them. I would base my referrals to the property they originally inquired about taking note of the price range, the area and the number of people in their group. I would list specific properties as opposed to just referring them to our website. If the client hasn't said they already booked a different property, I don't give up on that client. I ask questions and see what their needs are and really try hard to find them something.
I also didn't pick and choose what deals to take. There were big deals but there were more small deals. Smaller deals were as important as big deals to me.